Purpose/ Mission: Provide order management and support to the Sales Team, with the objective of achieving organization’s sales & profit targets and meeting team objectives. Accountabilities: Functional: To execute Customer Service strategy. To deliver performance levels as outlined in the adidas group standards. Provide operational support for customer related functions on ordering tool. Coordinate and ensure the system is all setup prior to the trade show. To submit accurately customer pre-orders in the system. To submit clearance orders in the system. To process and send out the order confirmations. To collect reactively re-orders for Customers. To adjust order book according to delivery information & SEA team feedback then inform customers and sales team on the impact. To generate & compile inventory data to ensure healthy stocks level at all times. To proceed customer order confirmation. To communicate cross-functional between internal interfaces. To manage the return request from customer Controlling: To measure progress on own KPIs To report to all superiors along MIS guidelines To ensure efficient weekly - monthly forecasting & reporting To monitor and report on order status and compliance at a customer level. Compliances: To observe both global and local policies and procedures in all dealings. Support APAC changes and directions. Perform other tasks as may be assigned from time to time. Professional background/ Experience: Minimum of 2 years' experience in Order Management and Inventory Management Have experience working in apparel/fashion/Footwear or FMCG and Sports retail is preferred. Degree or Diploma Logistics Management Familiar with SAP is a must. Advance knowledge in operation MS Excel, MS Word and MS PPT. Good English communication Competencies: Communicate with Others Managing Relationship & Diversity Planning &Organizing Analysis & Problem solving Learning & self-development